Bad bad BANK!!😡😡😡😡

Yesterday afternoon i made an error n transfer money to someone capitec bank account instead of my wife, i rushed to their branch in Matlosana Mall and i was told they couldnt reverse the money they dnt have any authority over the other person bank account!! I asked them to give me the other person contact numbers as i dnt have it on my phone so i cn call and ask them to tranfer back my money, capitec bank refused this, i then went out furious and call capitec support still i ddnt get help my money is gone just like that, SO THIS ****EN BANK IS TELLING ME MY MONEY IS NOT PROTECTED IN THEIR BANK, SO IF ANYONE CN KNOW MY LOG IN DETAILS THEY CN EASILY ***** MY MONEY N GET AWAY WITH THIS!! MY WHOLE FAMILY USE CAPITEC SO THIS WEEK M GETTING AWAY FROM THIS ****EN BANK WHAT A WASTE OF **** THIS IS.