Bad Bad Bad service with *********** Staff

No service or urgency!! I have an access facility with Capitec that went off on the 20th of November, it was suppose to show I paid and supposedly to beecome available again which it has not it's been two weeks no answers given they keep telling me the will investigate to no end results it has been more than a week now and I call every day with no luck. Is this what a bank is suppose to do. I am not going to accept this I will make this public that your service sucks you never call me back, you take my money and can't tell me where, how and when. Incompetence has a new word CAPITEC BANK.

HERE IS MY REFERENCE NUMBER SHOULD THIS PATHETIC SERVICE CONSERN ANY PERSON WHO ACTUALLY WANTS TO HELP AND KNOWS HOW TO DO THEIR JOBS... Ref ***0.

Very dissatisfied with this bank at the moment.