NM
Nkosinathi M
1 reviews | Active since Nov 2021
02 Dec 2021, 12:07
Bad Bad Bad
Capitec by far have just kept disappointing me, I lost funds because of someone making transactions I didn't know off I informed capitec and they suspended my app and ussd function as they claim to safe guard my account while they investigate... I told all the transactions I didn't know they gave me hope that they will assist to find out they were of no help
Basically they told me that it's not their problem and now I'm no where near a branch I need to get my app n uss activated again as I was told to call the call center which they brushed me off to tell me to call again
Can u imagine the feeling I'm feeling about this bank....
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Replies (3)
Capitec Bank's replyOfficial
02 Dec 2021, 12:43Hi Nkosinathi,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Dec 2021, 12:43
Official
Hi Nkosinathi,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nkosinathi M's updateReviewer Update
02 Dec 2021, 15:37Let's pray I'm not led to more disappointing outcome, thanks for responding
NM
Nkosinathi M's update02 Dec 2021, 15:37
Reviewer Update
Let's pray I'm not led to more disappointing outcome, thanks for responding
Capitec Bank's replyOfficial
18 Feb 2022, 20:13Hi Nkosinathi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 20:13
Official
Hi Nkosinathi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank