SH
Senobia H

1 reviews | Active since Jul 2018

18 Jul 2018, 15:14

BAD BAD BAD BAD SERVICE!!!!!

I received a token from the Blue Route Branch - Cape Town and was advise to contact the contact center to activate the token for internet banking.

I have been in contact with a Brandon from head office and with no luck , my token is useless to me.

I requested to speak to a manager and no feedback or call back.

Capitec sucks big time..... I will be leaving the bank and will never recommend anyone to bank with them

BAD BAD BAD BAD SERVICE!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2018, 15:32
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank