TZ
Thabile Z
1 reviews | Active since Aug 2015
15 Mar 2016, 18:21
Bad Bad Bad
We've been sitting at Capitec Galleria from 16:00 and our tickets we not called. The majority of the staff has gone home now and we are still waiting in the que.
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Capitec Bank's replyOfficial
16 Mar 2016, 09:16Hello thabilezondi88,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply16 Mar 2016, 09:16
Official
Hello thabilezondi88,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank