Bad attitude is not ideal

Today,I walked into the bank to deposit money, as I do everyday, the lady handing out tickets was not standing on her station and didn't even look eager to assist as soon as I printed out the ticket she walks to me and grabs it out of my hands,to my surprise she tells me that shes busy helping other people so I should wait for her to come give me a ticket...she was standing with a colleague chatting and laughing that time. This was not the first time ive came across this lady and her bad attitude as once before, Mpumi lashed me out of the bank because I had my phone in my hand. Honestly if capitec aims at hiring staff with this sort of attitude I really would like to take all my money and go bank it somewhere else