1 reviews | Active since Oct 2013
Bad Attitude and Service, Don't Go there.
I went to Capitec Bank to open a new account. The lady at the door checked my ID and Statement and then gave me a ticket. After waiting for about 40 minutes a man at Teller 3 called me when I got there, he asked me where I have got the proof of residence, I told him that I logged into [URL Removed] and then printed the statement as I haven't received the statement for this month. and He said he can't accept it. I asked why, and he said because it was not Posted or email.<br> <br> With [URL Removed] you can retrieved your statement online. I took the other statement that is on email, which is the same, but he refused. How bad! How is it different from the one on the email as I still need to print it.<br> <br> Worse part after waiting for about 40 minutes. <br> They tell me to go to an internet cafe to print the statement on the email, really!!!
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
