Bad Attitude and Poor Service by Capitec ***

Call *** 0792 A pathetic service offered by Call Center rep, the consultant by the name of Sweetness is serving with attitude. During authentication process i have been asked a stupid question -while i explained clear to the consultant that i interact with the bank via a banking app. She then preceded with a question that i use the ussd and i said to her i only use the banking app! She denied me service and said i should go to the branch and hanged-up. Capitec is very useless - i believe service is with other banks in SA than Capitec. I am going to close my account str8 away.