BM
Betty M
1 reviews | Active since Feb 2024
10 Feb 2024, 11:41
Bad attitude and helpless
Capitec bank decided to pause my account with just R500 inside,I went to the branch they told to wait because they suspect *****, which is lie,I talked to the consultant Ed he even saw how hungry I was and pregnant student staying alone,I don't know what do expected to eat ,I talked to you on Thursday today it's Saturday ,I have no food and no none to call.
You are so useless I consulted everywhere still no help. Why can't you keep your accounts and give me my money? This is nonsense ,am hungry and hopeless yet you can't help 3 days ,you tell me yo wait for the 22,....do you know I feel now? Drinking water and sleep please unlock the account am hungry
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Replies (1)Capitec Bank's replyOfficial
12 Feb 2024, 13:25Good day Betty
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Feb 2024, 13:25
Official
Good day Betty
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
