MP
Mervin P
1 reviews | Active since May 2022
16 Apr 2025, 18:08
Bad assistance claiming funeral Policy!!
I had a terrible experience with a funeral policy claim all documents was handed in on the 15th April I went into the branch at Eldorado Park Capitec and had such bad assistance by a male consultant named Pastor he was not able to help sufficiently. I went into the branch again on the 16 April 2025 still no feedback and the funeral is on the 19 April worse experience EVER with a very bad female manager the WORST!!
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
16 Apr 2025, 18:46Good day Mervin,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply16 Apr 2025, 18:46
Official
Good day Mervin,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.