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Nceba K

1 reviews | Active since Oct 2015

26 Feb 2026, 12:45

Bad APP

Bad App flexibility, their app recently refused to provide proof of payment for my airtime purchases, "report transaction" notice all the time. I called them and even went to the bank, and they all say I need to call in for proof of purchase and when I call, they say they will escalate which takes morethan 72hrs

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Feb 2026, 14:36
Official
Hello, you are through to Nomalanga, Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank
Capitec Bank's reply26 Feb 2026, 14:49
Official
Good day We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank