1 reviews | Active since Nov 2015
Bad Advice has left me in even worse predicament!!
I had un-authorized debit orders go off my account and in order for Capitec to assist me with my loan application, I was told to borrow money from someone in order to pay cancellation fees from these companies who debited my account and received cancellation confirmations from them. After following instructions from Danie, I borrowed money from my boss with the intension of paying him back. I called in and spoke to Danie advising him that payments were done and that I have received email confirmations confirming all is paid up an services cancelled. Danie advised that he will accept these email confirmations and that I must bring them with to the bank. I went into the bank and was assisted by a consultant named Charles, I was told by Charles that he can not accept these email confirmations as per instructions from credit department. So now I am sitting in an even worse situations because I followed the branch managers advise and borrowed money from my boss, and still now they can not assist me. Capitec credit department wants letterheads, where these companies do not issue company letterheads as per their company policies. So, what do I do now?
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
