CZ
Cherlene Z

1 reviews | Active since Jan 2022

09 Jan 2022, 09:42

Bad

Its a shame to get such horrible service. I went to enquire on deductions for online purchases that went off. Since i did not register for online purchases i wanted to understand why these deductions are authorised. I got the most horrible unfriendly service of my life

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Jan 2022, 13:19
Official
Good day Cherlene 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:18
Official
Hi Cherlene 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank