Bad

I called in on the 31 Dec 2021 and requested th bank to reverse the funds I transferred to my daughter's Capitec account the consultant I spoke to promised that the funds will be reversed back into my account in 14 days.That was not done and I been calling in the bank to follow up on the matter and still nothing has been done,I called today and I Voyokazi who was of great assistance until she told me wait more 14 days I'm not accepting that I want this matter resolved by the end of this current month.