MM
Mareme M

1 reviews | Active since Nov 2022

30 Nov 2022, 10:02

bad

I was ****med mentioned money on my account. *I reported the issue with bank immediately and the transaction was not completed. *Agent promised to freeze the transaction for investigation. *This happened on Saturday and Sunday morning, the money was still hanging. *Capitec decided to release the money even though I was promised they will investigate and ask prove of purchase from the so called seller whom I don’t know.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Nov 2022, 10:31
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank