BM
Bongumusa M

1 reviews | Active since Jan 2023

02 May 2024, 14:39

Bad

I tried to withdraw money from Capitec ATM in Sandton but the money did not come out, I received two SMSs one for deduction and the other for correction and I was charged for that transaction which didn't happen. The worst thing is that it declined like there is something wrong with your account no notification from them about the machine and it is in their offices right in front of them. ( Capitec offices on West Street Sandown)and people still go there to lose their R10

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 May 2024, 17:15
Official
Good day Bongumusa Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank