BT
Bongani T

1 reviews | Active since Sept 2020

01 Sept 2020, 12:28

Ba

Hello Peter my wife made an error by transferring R2000 to the wrong person which she incorrectly missed one number and she went to Capitec branch in Cape town and was told to go to small claims court and she went there but all small claims court are closed, and was told to go to the police station but was not help there also she went back to the branch and they told here the is nothing they can do I do not know what kind of service is that to their clients her name is Makhoase Mabele.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2020, 14:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank