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Zintle N

1 reviews | Active since Jan 2025

27 Jan 2025, 09:29

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I advsed Capitec that I am unemployed 6 months ago and that they should pause or cancel their funeral policy. Capitec kept on deducting taking advantage of me. I would like all my premiums returned.

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Replies (4)
Capitec Bank
Capitec Bank's reply27 Jan 2025, 11:49
Official
Good day Zintle. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Zintle N's update27 Jan 2025, 11:56
Reviewer Update
Thank you. I will patiently wait.
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Zintle N's update29 Jan 2025, 17:48
Reviewer Update
I was advised by a consultant who phoned me that today I would receive my refund and it has not been done. Why is Capitec continuously using me? Why is my refund not processed?
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Zintle N's update03 Feb 2025, 12:29
Reviewer Update
I have a problem Today you deducting R158.25 from the money deposited on my account that was intended to book a bus going to an Interview. Can it be refunded ASAP