TM
Thobile M
1 reviews | Active since Dec 2021
19 Mar 2025, 18:16
*****/****
I am so mad and angry at the same time, i reside in Durban and my card was used in Johannesburg rosetvile first transaction qaa R300 second one was also R300 and last was R100 that's my money for transport for the remaining days of the month called capitec lady was cold as ice no empty no reassurance on the matter. She opened a case and I asked for the reference number and told me the transaction was done through Samsung pay i told her i have a Huawei. She then proceeded to tell me if the transaction was not successful they will change me R30 for each transaction. I'm so angry because the transaction on the app still show pending.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
19 Mar 2025, 19:16Good day Thobile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply19 Mar 2025, 19:16
Official
Good day Thobile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's replyOfficial
19 Mar 2025, 19:16Good day Thobile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply19 Mar 2025, 19:16
Official
Good day Thobile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
