SM
Sammy M

1 reviews | Active since Nov 2017

28 Mar 2024, 12:40

😑😑😑****

My sister withdrew money from Capitec ATM Cornubia mall last night, we went to Checkers to buy our grocer, to our surprise the money is ****.We tried to deposit back but the ATM rejected the note.Because it was late,she went to the bank the next day.Guess what?they telling her that they will investigate as to how the money ended up in their bank.How is that our broblem.We need our money, you can do your internal investigation.I will ask all my associate to close their Capitec account before they find themselves in the middle of this ****😑😑😑

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Mar 2024, 13:02
Official
Good day Sammy

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
SM
Sammy M's update28 Mar 2024, 13:53
Reviewer Update
But why must i wait for 48hrs?I need to use the money.How it’s gotten into your bank,has nothimg to do with me.