LM
Lebogang M

1 reviews | Active since Feb 2021

22 Feb 2021, 18:36

Azn communications ***

There is a debit order that goes through my capitec account every month into my account that I never authorised I call the call center they can't help me. I go to the app even on the app I can't stop or dispute the debt order tthey gave me the company contacts it went to voice mail, the same reference from capitec go to my other account with the different bank in less than 50 minutes AZN communitions ***shirazmahomed @gmail.com *** I'm so frustrated with capitec it means my money is not safe with them if their reasons are "sorry we can't help you".

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Feb 2021, 18:40
Official
Good day Lebogang

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,