AWFUL SERVICES

.za; for them to assist with freezing my fathers account who passed away weeks ago as someone is using that bank account without my knowledge and theres funds there paid policies a lady by the name Janine Heydenrych Agent: Insurance and Deceased Estate Claims Retail Recoveries sent an advising they looking into it two weeks ago till today no one has come back to me when i called to get an updated a very rude lady placed me on hold fora long time and came back to tell i need to send document I sent on the initial email when I asked why she advised me if i want to complain I must write an email capitec queries and dropped the line ,The services I recieved is the most atrocious and awful service to think i am their client as well , im changing bank immediatly and will spread this experiance thruogh all medias as this is not acceptable to me or any paying client