PS
Paul S
1 reviews | Active since May 2024
24 May 2024, 10:43
Awful Service
Not even worth 1 star, between the WhatsApp and phone calls my issue has not been resolved and not a care in the world from the staff, this is people's finances and lives they are playing with
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
24 May 2024, 11:13Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 May 2024, 11:13
Official
Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PS
Paul S's updateReviewer Update
24 May 2024, 18:05This is the message at 13 00 and still no feedback, well done capitec
Hello
Case Number: Case ***6
Investigation into your complaint has started.
My name is Phiwokuhle, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
Need to contact us? Simply respond to this email without changing the subject line.
Kind Regards
Phiwokuhle Hewu
Complaints Management Officer
Capitec
Hello
Case Number: Case ***6
Investigation into your complaint has started.
My name is Phiwokuhle, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
Need to contact us? Simply respond to this email without changing the subject line.
Kind Regards
Phiwokuhle Hewu
Complaints Management Officer
Capitec
PS
Paul S's update24 May 2024, 18:05
Reviewer Update
This is the message at 13 00 and still no feedback, well done capitec
Hello
Case Number: Case ***6
Investigation into your complaint has started.
My name is Phiwokuhle, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
Need to contact us? Simply respond to this email without changing the subject line.
Kind Regards
Phiwokuhle Hewu
Complaints Management Officer
Capitec
Hello
Case Number: Case ***6
Investigation into your complaint has started.
My name is Phiwokuhle, and I am Investigating your complaint. I will contact you within 2 hours to discuss your complaint and how we can resolve it.
Need to contact us? Simply respond to this email without changing the subject line.
Kind Regards
Phiwokuhle Hewu
Complaints Management Officer
Capitec