MM
Miles M
1 reviews | Active since Jan 2012
01 Dec 2021, 10:09
Awful Capitec Bank
Capitec Bank debit my account on the 25th of November 2021, and then they denied having debited it. I complained to my bank FNB and FNB said they can help if I want to reverse the debit. I then spoke to customer service at Capitec Bank, and they said I must provide proof of the debit on account. They do not know whether they debit my account, and I am required to prove that they debit my account.
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Capitec Bank's replyOfficial
01 Dec 2021, 10:27Good day Miles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Dec 2021, 10:27
Official
Good day Miles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank