DM
Dudu M

1 reviews | Active since Oct 2014

13 Jul 2018, 12:07

Awesomeness.....Wow!!!!

EXCEPTIONAL SERVICE RECEIVED FROM CAPITEC TEAM, MY MOM'S MONEY WAS **********LY WITHDRAWN FROM ACCOUNT WHILE SHE WAS AT ATM ,SHE CALLED CAPITEC IMMEDIATELY AND USE THE RIGHT OPTION FOR CARD CANCELLATIONS, PHONE WAS PICKED UP INSTANTLY, THAT'S AWESOME service from the PERSON who took a call SHE WAS GIVEN REF NO, WENT TO THE BRANCH IN BIRCH ACRES MALL TEMBISA OUTSTANDING SERVICE THERE AS WELL....FROM THE LADY @ THE DOOR TO THE TELLER & XOLANI WHO ASSISTED OVER THE PHONE!!!!!AWESOME SERVICE KEEP IT UP! SHE IS HAPPY SHE GOT HER MONEY BACK BUT ECSTATIC ABOUT THE FACT THAT THE TEAM LISTENED TO HER & TOOK ALL NECESSARY STEP TO ASSIST NOW THAT IS CUSTOMER SERVICE RIGHT THERE!!!!!!!! HOPE YOU TREAT ALL CLIENTS AS YOU DID HER,,,,,,KEEP IT UP!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Jul 2018, 13:08
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank