CS
Chrystal S
1 reviews | Active since Apr 2015
22 Oct 2019, 22:08
Awesome service from Capitec Consultant
I had a wonderful client experience with Nicole Wilson on Saturday the 19th October 2019, just after 9am. She handled my request professionally and also expressed a genuine interest in getting my affairs sorted accurately and as fast as she possibly could. Her patience and friendliness when explaining things I didn't understand astounded me, as this kind of service is so rare these days. She wasn't only friendly but understood what she was doing as well. Everything I had a concern about she answered with confidence and assurity. Simply loved dealing with her... She is a real asset to the Capitec Team.
Fantastic client service Nicole Wilson....
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Capitec Bank's replyOfficial
23 Oct 2019, 10:37Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We will pass on your kind words to Nicole Wilson, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We will pass on your kind words to Nicole Wilson, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply23 Oct 2019, 10:37
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We will pass on your kind words to Nicole Wilson, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We will pass on your kind words to Nicole Wilson, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank