IS
Ilze S

1 reviews | Active since Oct 2010

01 Aug 2016, 08:52

AWESOME SERVICE FROM BONGANI @ DELMAS CAPITEC!!

<p>I am very difficult to please and not very easily impressed but Bongani at Capitec Delmas Branch really made my day and I could not find any fault with his service. An unauthorised Vodacom Debit Order went off my account, taking all my money but from the moment I told Bonagi what my problem was up to the time it was resolved which was only a couple of minutes later, he assured me that he will be able to assit me and not to worry. I remember thinking he is a bit self assured as I know for a fact that other banks can't assist me so effectively and speedy as I needed the money back in my Account by that evening so that my authorised Debit Orders can go through.</p> <p>Thanks you Bongani and thank you Capitec for having your Client's best interests at heart.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Aug 2016, 13:05
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Bongani at Capitec Delmas Branch , we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank