AM
Angeline M

1 reviews | Active since Feb 2014

20 Aug 2020, 07:24

Awesome Service Capitec

I would like to commend Capitec Bank (conversion department) for their amazing service. I emailed the conversion department on Friday morning telling them that I would like to switch my debit orders from Absa Bank to Capitec. I received my debit order switch authorisation form within 2 hours. I completed this form and emailed it back with a list of my debit orders (6 in total). Within 45 minutes I received notification that contact had been made with all the service providers and a progress report was provided. That same afternoon one switch had taken place. Four days later the second switch had taken place. So thank you to the staff in the conversion department. You are doing an awesome job.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Aug 2020, 09:51
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

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Capitec Bank