JS
Jean S
1 reviews | Active since Oct 2019
15 Jul 2020, 11:42
Awesome service.
i had the unfortunate experience of being de*****ed by a ********. I transferred from my Capitec acc to another Capitec account. When I realized it was a **** I alerted Capitec. I did unfortunately not get my funds of R4500 back but I was assisted by an absolutely wonderful team. Mpho Sindane, Pearl, ***** dept, Forensic dept. it was not the outcome i had hoped for but you were courteous, helpful and understanding. this is the reason that Capitec has become one of the leading banks in SA, your highly efficient and helpful staff. Thank You!!
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Replies (1)Capitec Bank's replyOfficial
15 Jul 2020, 13:01Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Mpho, the ***** and forensics department, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply15 Jul 2020, 13:01
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Mpho, the ***** and forensics department, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
