1 reviews | Active since May 2017

04 Apr 2019, 14:34

AWESOME CAPITEC

After i wrote a bad review about Capitec i feel its also necessary ti show appreciation for the awesome feedback and explanation for the reason why they were unable to refund my mom. Thank you so much to Pheliwe from the complaints department for giving my mom a full refund and taking time to educate my mom about banking security measures she shld take. Awesome Pheliwe you are a star.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2019, 08:26
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

I will pass on your kind words to Pheliwe Baartman, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank