TN
Tryphina N

1 reviews | Active since Mar 2020

07 Sept 2021, 15:28

Aweful customer service line

Terrible customer service line ***)

Didn't get her name, instead of helping me she said: I can't help you just go to a nearest branch its easier. When for the past months I've been assisted via telephone line. So lazy and useless.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Sept 2021, 17:10
Official
Good day Tryphina

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank