MS
Modjadji S

1 reviews | Active since May 2018

01 Nov 2018, 09:18

AWAITING FEEDBACK

Guys you know you are my bank so please don't disappointment me , I logged a call last week after experiencing serious issues with you guys and I'm still waiting for feedbank, please please don't disappoint me. Feedbank was supposed to be provided within 2hrs.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Nov 2018, 13:08
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

MS
Modjadji S's update04 Nov 2018, 15:30
Reviewer Update
Please take me through the conclusion that your team came up or rather how they actually investigated this satuation, because I know that machine gave me shot cash please I want to see how you investigated this issue because it sounds like you guys are saying I'm lying. Or should I bring lawyers to assist with that kind of info?