AvdH
Andre van der Hoven
1 reviews | Active since Jun 2018
22 Apr 2022, 15:06
AVOID CREDIT CARD FROM CAPITEC
App**** and was approved for a new credit card with Capitec Bank. They charged the initiation fee of R100 twice i.e. they charged R200 instead of R100. Phoned their customer service department four times, but no one has any clue on what to do. Also tried to email them but now response. Very frustrating and disappointing. Would not recommend.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
22 Apr 2022, 16:04 Good day Andre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply22 Apr 2022, 16:04
Official
Good day Andre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
AvdH
Andre van der Hoven's updateReviewer Update
26 Apr 2022, 09:26Good day
Please note that I have still not received my refund. Incident# ***8.
Please assist.
Please note that I have still not received my refund. Incident# ***8.
Please assist.
AvdH
Andre van der Hoven's update26 Apr 2022, 09:26
Reviewer Update
Good day
Please note that I have still not received my refund. Incident# ***8.
Please assist.
Please note that I have still not received my refund. Incident# ***8.
Please assist.
AvdH
Andre van der Hoven's updateReviewer Update
29 Apr 2022, 10:38Good day
Seven days after a refund was promised it has still not been received. This is not acceptable Capitec.
Seven days after a refund was promised it has still not been received. This is not acceptable Capitec.
AvdH
Andre van der Hoven's update29 Apr 2022, 10:38
Reviewer Update
Good day
Seven days after a refund was promised it has still not been received. This is not acceptable Capitec.
Seven days after a refund was promised it has still not been received. This is not acceptable Capitec.