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S V

1 reviews | Active since Jan 2018

11 Mar 2021, 14:55

AVIS UNAUTHORISED BILLING - AGAIN AND AGAIN AND AGAIN

11 Mar 2021, 08:19

I posted this message yesterday, still nobody at Capitec has responded to sort this matter out for me:

I have yet ANOTHER unauthorized debit gone off my account at 03h30 this morning for R5029,95. Capitec Bank has taken funds from my savings to OFFSET the negative balance - WITOUT AUTHORISATION!!! I have cancelled my lease with Avis due to all these unauthorized billings off my Capitec account and no linger have the car. I'm sick and tired of this, Capitec Please help reverse this unauthorized debit which has again put my account in arrears and again left with no funds. This is unbelievable - I'm seeking legal advise against Avis, so please have the reversals done urgently I need this transaction to be reversed urgently and NEVER happen again - this is radicicolous

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Replies (3)
Capitec Bank
Capitec Bank's reply11 Mar 2021, 14:58
Official
Good day S V

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

SV
S V's update12 Mar 2021, 14:53
Reviewer Update
Please call me back I got a email message but nobody called me today
Capitec Bank
Capitec Bank's reply17 Mar 2021, 10:02
Official
Good day S V
As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank