Automated response

Can Capitec now stop with their automated response and deal with their clients like the humans that they are. It's now been 48 hours of not being able to do payments online. These apps were designed to make banking easier, but you only need to fail once in the service you provide to bring doubt into your organisation and its service. Many people use mobile and internet banking, and to tell them via a message on the banking app to use your card or ATM is unacceptable. Mothers need to feed children, business owners need to pay wages, people need to buy electricity..., Come on Capitec!!!! Contact me as you have all my details and tell me how and when you gonna solve this issue. Tell me what you gonna offer me for my inconvenience..... I think we all deserve more than an automated message telling us you are working on it. Would you like if I left you an automated message when I need to pay my banking charges... I am waiting.