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Thato P

1 reviews | Active since Aug 2021

24 Jul 2024, 15:26

Authorized Apple bill

Hi I've been banking with Capitec for over 6 years now as my main bank. I noticed that for the past two years there's an Apple.com/bill of R64 and R14 has been deducting in my account, mind you I am not using any apple devices and never owned one. When I called one of the consultants informed me the only way they can help me is if I change my card, which I did and still the apple bill is still deducting. How do I stop it because this is a lot of money sometimes considering it deducts every month...I need help

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Jul 2024, 17:11
Official
Good day Thato Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.