ST
Simon T
1 reviews | Active since Jun 2015
08 Apr 2024, 12:11
Authorised debit
Hi
Cancelled my funeral cover with you on the 3rd of April 2024 but you still went on to debit my account. Even worse I am the capitec account holder , wonder how did you not see that I have cancelled the policy and the policy still in grace period. Please refund my money ASAP.
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Capitec Bank's replyOfficial
10 Apr 2024, 09:39Good day Simon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Apr 2024, 09:39
Official
Good day Simon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank