ZN
Zanele N
1 reviews | Active since Mar 2024
28 Jun 2025, 11:28
Authorised amount not coming back to my account
I find myself in the same situation again with Uber and Capitec.When I request and cancel a ride, the authorised amount does not make it back to my account. Make that make sense..?
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Capitec Bank's replyOfficial
28 Jun 2025, 12:36Hi Zanele, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply28 Jun 2025, 12:36
Official
Hi Zanele, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.