Attitude

Tried paying my Netflix account using my Capitec account and it bounced back, like for more than 15tyms... saying I’ve exceeded my limit of which my limit is okay. Imagine those R3 x 15. I then decided to visit Tshwane Mall branch, at first the lady who was helping me took her time to call my ticket, wasted full 5minutes when there was no one on the cue, busy rooming around doing nothing then when she finally call my ticket she gives me attitude telling me there’s nothing she can do, she can’t even contact the head office and finds out whats wrong with my account. Where should i go if i have a problem with my bank account? Why do you hire people who can’t talk to people? Should i just close this account and move to another bank cos i call this a ****. Those charges are unnecessary cos my limit is just fine. My ticket is 154, can you please deal with your stuff and fix my account cos I won’t hesitate to switch, i work hard for my cash. I’m so ****ed