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kefilwe M

1 reviews | Active since Oct 2013

01 Nov 2017, 16:07

Atrocious Service

What a regret for being a loyal client to capitec since 24 January 2015.

please attached.

I am really considering to move banks, because I don't know how Is it difficult for Capitec to understand that I cant afford to pay back the initial agreed instalment, I am willing to pay more interest so I can be able to have more disposable income to be able to cover more of my financial responsibilities

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Nov 2017, 16:02
Official

Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.

Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.

Thank you for your patience herein.

Complaint Management

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Capitec Bank
Capitec Bank's reply17 Nov 2017, 12:18
Official

I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank