1 reviews | Active since Apr 2011
Atrocious!
Incident# ********** 5 - You need to go back to basics on your customer care levels of inefficiency. How dare your representative tell me this incident is now closed following a resolution that they have reached! Without my knowledge??? This query is not going to disappear until you treat me, your client, fairly and fittingly. You will liaise on my behalf with the other bank concerned to retrieve my money which they blatantly took from me by dispensing bank teller paper and make it pose like it' has monetary value. This is not happening! Not to me!!!
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank