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wilma E
1 reviews | Active since Jun 2016
04 Feb 2020, 08:23
ATM'S NOT WORKING
Every month for the past year we cant use any of the ATM's to deposit money at the end of the month. We can't deposit it inside because of the high bank charges and if we don't deposit it at the ATM, our debit orders is not going to go off. I have send several e-mails to head office, phoned them and all they say is sorry pay inside. It happens every end of the month and no one can help us. What is the use of the ATM then? We pay a lot bank charges for professional service.
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
04 Feb 2020, 12:18I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2020, 12:18
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
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wilma E's updateReviewer Update
05 Feb 2020, 19:02Please phone me on my number at ***
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wilma E's update05 Feb 2020, 19:02
Reviewer Update
Please phone me on my number at ***
Capitec Bank's replyOfficial
06 Feb 2020, 11:49Hi Wilma
We have tried to contact you numerous times, please respond to our email.
Kind regards
Capitec Bank
We have tried to contact you numerous times, please respond to our email.
Kind regards
Capitec Bank
Capitec Bank's reply06 Feb 2020, 11:49
Official
Hi Wilma
We have tried to contact you numerous times, please respond to our email.
Kind regards
Capitec Bank
We have tried to contact you numerous times, please respond to our email.
Kind regards
Capitec Bank
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wilma E's updateReviewer Update
08 Jul 2020, 17:24Same problem every month, once again. My debit orders must go off but the atm still doesnt work. The manger cant help me. What now??????? When will there be a resolution. The best ia to switch to another bank
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wilma E's update08 Jul 2020, 17:24
Reviewer Update
Same problem every month, once again. My debit orders must go off but the atm still doesnt work. The manger cant help me. What now??????? When will there be a resolution. The best ia to switch to another bank