SK
Simiso K

1 reviews | Active since Nov 2023

12 Dec 2023, 14:20

ATM withdrawal dispute

This is the worst bank ever, today I went to withdraw money at an ATM however my money was short and I needed the money urgently inorder to do whatever it is that I want to do. Now they are telling me about 48hrs this is unacceptable. I used a capitec ATM and I'm a capitec client what could be so difficult in checking the fault?

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Dec 2023, 14:35
Official
Good day Simiso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

SK
Simiso K's update13 Dec 2023, 17:02
Reviewer Update
I have been waiting for a response from you it end of business today and still nothing from your side may you please respond.