JJ
Justin J

1 reviews | Active since May 2015

15 Jul 2018, 09:43

Atm stinks like ****

Your ATM machine disguisted me. I have been two times at the ATM machine at the exit door in the east rand mall and its been more than 3 months apart when i went to withraw money there. Everytime it stinks like ****. Cant capitec bother to go and clean up the ATM machine inside the mall.

0
Replies (2)
Capitec Bank
Capitec Bank's reply16 Jul 2018, 11:11
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply19 Jul 2018, 16:40
Official

Good day Mr Jordaan

Please kindly refer to your email and my messages as I'm unable to provide you with feedback.

Viwe Bokveldt

Complaint Management

Capitec Bank