1 reviews | Active since Feb 2017

02 Feb 2017, 12:23

ATM ****

<p>I was withdrawing funds from my accout and the ATM swallowed my card, I had to go to the nearest branch and whiles I was there someone withdrew cash from my account. I reported the matter to Capitec and they promised to investigate on the matter. My money was not refunded and Capitec claims that this must be someone who knows me . Same thing happened with my Standard Bank account and it was refunded because I was a victim of a ****. </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Feb 2017, 13:09
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply02 Feb 2017, 13:13
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank