1 reviews | Active since Dec 2016

08 Dec 2016, 10:42

ATM ****

<p>This morning i lost R3000 due to ATM **** when i called in to block my acc the Agent blocked the card after that i could see my money it still going out of my acc the Agent clearly didnt block my acc and i called for the second time only to find card was not blocked .... and your App its useless i cnt use it with my data only over wifi ... i'm done with Capitec if you guys dont payback my money. most of all your helpline Agents are useless.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Dec 2016, 11:20
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank