atm ****

I was recently ****med at an ATM on Monday (25 Sep 2017). R5000 was taken from my account. The ATM was in fact inside a supermarket. Things happened so quickly from the atm retaining the card to the tranactions. 10 min After the transactions happened someone from Capitec calls me about as I am on my way to the bank. Says he has stopped my card and also any more transactions.

Today Capitec calls and they not even refunding. Because 1 I have the app and didnt stop the card 2 the card was stopped after the transactions. Your in a moment of shock that this actually happened trying to pull yourself together.

" Oh Miss Sebola we apologise for the outcome and very sorry for what happened but we are unable to refund you"

And this is bank your supposed to have faith in come on. Next month moving over to another bank that takes care of its clients