1 reviews | Active since Jan 2023
atm out of service
after the Hello Peter review the problem got sorted in 3 days... we waited since 17 December for our monety which we deposited in an ATM and somehow the ATM froze up...with our money inside.... capitec charged us R150 to give us back our own money that got frozen in THEIR OWN ATM... basically we had to pay to sort their problem out...which I think is unfair.. the guy that helped us from Capitec was very very helpful though...I just got to mention that.. but this is ludicrous no matter how you look at it .. i had no money no food kids got no presents for the entire festive season.. i will not put my trust in capitec again... this was the worst Christmas of my life... thanks Hello Peter for just having this platform otherwise i would still be without money..
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank