ATM not available and charged hefty for deposit on the process

Good day.

I was in possession of a large some of cash due to the sale of my vehicle. Not wanting to have large sums of money in my possession for the obvious reasons and dangers, I proceeded to deposit the cash (R22000) into my Capitec Account at the ATM in Westgate Mall today (03/09/2017) . To my dismay the ATM was not in order for deposits or accepting deposits This forced me to do the deposit in the branch. When enquiring why the ATM machine was not taking deposits, the consultant mentioned something of it being month end. I did the deposit none-the-less. To my shock and disbelieve I saw a R400 out of my account after doing a swipe purchase and getting the sms notification I now see that Capote charged me an exhorbitant amount of R418 for the deposit. I am furious and feel cheated. I am not at all happy about this as it is not my fault the ATM was not working, which I am sure it would've costed far less. I was forced to use the teller in branch and was not even warned of this charge by the staff. Please reverse this fee as I am not happy. And might reconsider my banking and business with Capitec if this is not resolved Thank you