1 reviews | Active since Jun 2014
*** ATM monthly service from capitec
capitec bank is offering *** service . their operations team m,anagimng the ATM network as well as their IT execxutives must be fired because from a reputational perspective and client experience perspective, they are not doing the instituition any good. every month , their atms asre always down or full of cash and cant accept any deposits. they are failing a simple exercise of planning foir their hiugh demand peak times to offload the atms. also if its a tecjhnical glitch , their it personell takes time to restore the serviuce back to normality. wjhats frustrating is that this is a monthly /monthend problem and worse of they claim to bwe customer centyred and a digital bank. now b ecause the bulk of their custyomerts is us the low end market who are self employed and we carry hard cash to deposit, how then dop we do business with such a crab bank. whats the point of being agressive in ACQUISITIOON and you fail to service the acquired clients. tantamouint to filling a leaking cup. if you dont shape up, then your days arte numbered and time bank is coming and even the gfraditional banks wants the same same cusatomers. frustratwed and disapointed because i had to susp[end my work to come do bank and it didnt happen.
